Activation codes, explained

One code.
One device.

A Nerdy Popcorn activation code unlocks one TV or streaming device and can only be used once. Choose what you need below and follow the matching steps.

Open my codesChoose what you need
Use each code on one device only.Keep it private. Once used, that code cannot activate another device.
01

Use it now

An Unused code unlocks the app. Add your playlist on the TV.

02

Prepare it first

Attach playlists and settings on the website, then enter the code on the TV.

03

Replace a device

Replace this TV removes the old TV’s full access and creates a code for the new TV. You can copy its setup and group too.

04

Fix an unused code

Clear its details, cancel it, or replace it with a different code.

Choose your task

What are you trying to do?

Follow only the steps for your situation.

New device

Activate your first TV

  1. Open Activation Codes in your account.
  2. Find an unused code, then select Copy Code.
  3. Open Nerdy Popcorn on the TV and enter the code.

Want your playlists ready when the app opens? Prepare the code before step 2.

Preload your setup

Prepare a code first

  1. Open an unused code’s menu and select Add setup to code.
  2. Add your playlists, TV guide, channel groups, and settings.
  3. On Review, select Save setup on this code.
  4. Enter the code on the TV.

Already have a saved setup? Select Choose setup on the code instead. The TV receives a copy when you activate it. Your original setup stays saved.

Old TV to new TV

Replace a device

  1. Open My Devices.
  2. Open the old device's menu and choose Replace this TV.
  3. Choose whether to copy the saved setup and group. Confirm that the old TV will lose full access and its playlist. The old code stays permanently used.
  4. Wait for the replacement code and preparation result, then enter it on the new TV. If the setup could not be copied, check the new code’s setup and group before using it. Do not replace the old TV a second time.

Replacement deletes the old TV’s playlist when it next connects and returns it to the free version. Offline TVs cannot be wiped immediately. Your saved website setup is kept.

Keep both TVs

Add another device

  1. Use an unused activation code. If you need a new code, your plan must have room for another device.
  2. To reuse an existing setup, choose Copy setup to new code for another device. This copies the latest saved setup without changing the first TV.
  3. Review the copied setup and enter the new code on the additional TV.

A copy is independent: later edits do not update both TVs. For ongoing sharing on compatible beta apps, use Share with TVs after activation. Do not remove the first TV’s access if you want both active.

Already activated

Update an active device

  1. Open My Devices and open the device menu.
  2. Choose Edit Setup or Add Playlist Setup.
  3. Make your changes, then save on Review after checking the destination.
  4. On supported Android TV / Fire TV, open Settings → Sync & Backup → Sync setup, review the playlists and choose Apply changes. Earlier versions use Check for website changes and Update now. Keep the app open until it finishes. Read the saving and syncing guide.

No new activation code is needed for an active device.

Stop access

Remove a device without replacing it

  1. Open My Devices.
  2. Open the device menu and choose Delete playlist & remove full access.
  3. Read the confirmation carefully, then confirm only if you want that TV to lose full access and delete its playlist. No replacement code is created.

The TV loses full access and deletes its playlist when it next connects. Your available device capacity is recalculated from your plan. Your saved website setup is kept. The old used code remains permanently used. Use Replace this TV instead if you are moving access to a new TV now.

Not activated yet

Undo or replace an unused code

  1. Open Activation Codes and find the unused code.
  2. Open its action menu.
  3. Choose the one result you need below. None of these actions changes an active device.
Clear code details
Keeps the code working, but removes its name, setup, and device group from the code. The setup itself stays saved.
Cancel unused code
Cancels the unused code and recalculates your available device capacity. No replacement code is created.
Replace unused code
Cancels the old unused code and creates a different blank code. Use this if the old code was exposed or shared.

Your saved setup stays in Setups. Replacing a code does not automatically copy its setup to the new code.

Code status

What each label means

Unused
No setup attached. Enter it now, or choose a setup first.
Setup attached
Unused, with a website setup attached. Enter it on the intended device.
Used
Already assigned to a device. Manage that device from My Devices.
Needs attention
Open the code or device to see the required action.
Cancelled
No longer works. Your available device capacity is recalculated. The cancelled code cannot be used again.

Do not mix these up

Activation codes and setup transfer codes

Activation Code

Comes from your website account and unlocks one device.

Setup transfer code

Called “Setup Code” in some app screens. It transfers playlists and settings between devices. It does not unlock the app.

Seven-day trial

The trial starts when its code is first activated.

Replacing a trial device does not restart the seven days. After buying Lifetime Access, the same trial device can be upgraded in place so its playlists and settings remain attached. If automatic matching is unavailable, use Upgrade this Device to Lifetime in your account.

Common problems

If the code will not activate

Invalid or already used
Check every character. A used code cannot activate another device. Manage the original device from My Devices or use a different unused code.
Subscription not active
Open Billing and confirm that the account has an active trial, subscription, or lifetime access for this device.
Setup could not load
The device may be active even if its playlists did not finish loading. Confirm the correct saved setup, then use Sync setup on the TV and review any offered update. Checking or restarting alone does not apply changes. Read the exact error before retrying; do not use another activation code to repair loading. Loading and retry help.

Before contacting support

Send the details that identify the problem

Include

Your account email, device name, code status, app version, and the exact error shown.

Keep private

Never send playlist passwords or playlist login details by email or in a support ticket.

Still stuck?

Tell us what the code says.

Include the code status, device name, and the exact error shown. Never send playlist passwords in an email.

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